Return Policy

Last updated: June 1, 2026

We want you to be completely satisfied with your purchase. If something isn't right, we're here to help!

✅ Return Eligibility

Items must be returned within 30 days of delivery

Items must be unused, unworn, and in original packaging

Proof of purchase (order number or receipt) is required

❌ Non-Returnable Items

Sale or clearance items

Digital products or downloadable items

Personalized or custom-made products

Hygiene-related products (underwear, swimwear, etc.)

🔄 How to Start a Return

Email us at [your email] with your order number

Describe the reason for your return

We'll reply within 24–48 hours with return instructions

Ship the item back to the address provided

Once received and inspected, your refund will be processed

💰 Refunds

Approved refunds are processed within 5–10 business days

Refunds are issued to the original payment method

Shipping fees are non-refundable unless the return is due to our error

🔁 Exchanges

We offer exchanges for damaged or defective items. Contact us within 7 days of receiving your order if your item arrives damaged.

📦 Wrong or Damaged Item?

If you received the wrong item or a damaged product, please contact us immediately with a photo and we'll resolve it at no extra cost to you.

📩 ahmedbonomali01@gmail.com

⏰ Response time: Within 24 hours

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